NYS Unemployment Insurance Contact Information

To apply for Unemployment insurance benefits (file a claim):

You can do this online at www.labor.ny.gov (most people find this the easiest way to apply) or by calling 1-888-209-8124.

To claim weekly Unemployment insurance benefits (certify for benefits):

You can do this online at www.labor.ny.gov (most people find this the easiest way to certify) or by calling 1-888-581-5812.

If you have specific questions about your claim:

You can view Frequently Asked Questions online at www.labor.ny.gov/ui/faq.shtm or by calling 1-888-209-8124.

To create a NY.GOV ID:

You can do this online at www.labor.ny.gov or by calling 1-800-833-3000.

If you have forgotten or lost your NY.GOV.ID:

You can get assistance online at www.labor.ny.gov or by calling 1-518-474-7494.

 If you need assistance with your Direct Payment Card:

You can do this by calling Chase Customer Service at 1-877-221-1634.